Word and Excel Knowledge of other languages Good communication, interpersonal and collaboration skills.
Troubleshoot file problems if file is not compatible. Receives inventory and conducts physical counts and quality audits; places processed inventory into designated pick areas Efficiently picks customer orders for shipment, ensuring that the correct number and type of product is loaded and shipped Ensures outbound shipments are accurate and free of damage Able to operate a standard pallet jack and pick cart as necessary Maintains a clean, neat, and orderly work area Assists in maintaining the security of the warehouse.
Conducts operations in a manner that promotes safety. Complies with OSHA and MSDS standards years of experience in a similar position preferred Must be able to read and count accurately, as well as perform simple math Must be able to process orders accurately and efficiently Must be dependable and motivated with solid work habits and the ability to work overtime as needed Must be able to maintain a positive, professional, and constructive attitude with team members and management Ability to interact in a courteous, helpful and professional manner Functions well in a fast-paced work environment Capable of standing and walking for extended periods of time Must be able to lift and carry up to 50 lbs in physical environment Must be able to push, pull, grasp, squat, bend, and reach.
This position is responsible for successfully completing orders in an accurate and efficient manner with tasks that include: Maintain the allocation jobs parameters and jobs schedule in line with the Global rules and run ad hoc allocations to balance the work flow with capacities in the Distribution Centers Run the regular Clean Up jobs and check upon the OB cleanness and integrity Contribute to performance reporting, both transactional and management, by extracting information from SAP and BI Ensure effective communication between the sales offices and Distribution Centers and collaborate with Supply Chain to enable the optimization of order fulfillment Perform the data analysis and implement the proposed actions to improve effectiveness and efficiency of order fulfillment activities.
Free-to-sell, Allocation and MM02 blocked Articles Update Allocation and Delivery Batch run windows Inventory management — inventory integrity between SAP and WMS Season prep — set the systems up to allow for order capturing for the new season Setup, manage and maintain catalogs and price lists Mange grid-log issues relating to master data and season prep Monitor and manage the stock snap shot reports Contact team for problem solutions — systems and handling Coordinator and Key User for reports and analysis Product, order and stock-related system monitoring Coordination between Logistics, Planning, Sales dept.
Provide overall leadership to the COF department, ensuring that all deadlines are met and customer issues, concerns and questions are resolved in accordance with established goals and metrics Manage and evaluate the performance of COF staff Provide guidance to staff on customer service, planning, operations, and pricing issues; coordinate ideas and responses from staff and recommend or develop a course of action to resolve issues Serves as interface with other functions and departments within the company to address issues in an effective and efficient manner Represents COF with internal and external customers to ensure the effective implementation of strategic initiatives Lead the COF department in ensuring compliance to all accounting and audit requirements Responsible for establishing and achieving operational goals and objectives for COF.
Demonstrated ability to establish positive working relationships with employees, peers, management and customers required Must be able to work flexible hours in order to manage the operations of the department and the performance of the staff members Ability todevelop, implement and monitor procedures and controls Must demonstrate ability to pay strong attention to detail Ability to manage and prioritize multiple tasks and adjust to changing priorities Ability to manage a team in a constantly changing environment Ability to operate independently and exercise sound judgment in all situations.
Ensure effective collaboration with Sales and Planning departments as well as Distribution Centers and Supply Chain to enable the optimization of order fulfillment Maintain the allocation and delivery due parameters and schedules in line with the business requirements Run ad hoc allocations and delivery due jobs, balancing the priorities of the business and shipping schedules with capacities in the Distribution Centers Maintain the regular Clean Up jobs and monitor the Sales Order file cleanness and integrity Develop and contribute to performance reporting, both operational and management, extracting information from multiple data sources such as SAP and Data Warehouse Perform data analysis and implement the proposed actions to improve effectiveness and efficiency of order fulfillment activities Degree in business administration.
Responsible for ensuring accurate staff scheduling to provide optimal coverage and to ensure adequate service level is maintained at all times Develop and ensure maintenance of daily, weekly, and monthly department records measuring productivity, statistics, and sales results. Create routine to moderately complex spreadsheets that contain formulas and special formatting; produce various charts Develop and participate in the recruiting process for new order entry agents including interviewing, job fairs, defining job requirements, etc.
Partner with the HR team to develop and implement a lifecycle plan for supervisors and agents Act as the main point of contact for both internal and external Order Entry questions, comments and concerns related to the Region. Ensure all concerns are tracked, addressed, and resolved in accordance with company policy. Maintain a high degree of customer service at all times Attend Regional operations calls to understand and identify any changes that will impact the Sales team, when applicable.
Conducts regular meetings with Supervisors and potentially agents, as needed, to ensure a highly functioning business unit Motivate and provide billing system technical support to staff, ensuring an efficient and productive operation to meet individual team goals, customer expectations, and departmental goals Monitors calls to ensure consistency in presentation.
Evaluates training needs and takes action on results Meet or exceed budget goals in relation to performance and profit and loss, and expense targets Determine and participate in training programs and personal development programs to consistently expand your individual knowledge and performance capabilities. Proactively recommend development opportunities to your immediate supervisor. Delegates authority to carry out work of a unit to subordinate supervisors or managers.
Timely response on and resolution of back order situations Managing a specific workload Monitor and analyse the performance of the assigned supply base Support activities that will improve performance levels Master or Bachelor degree or relevant experience in similar environment Willing to learn several new applications Thorough knowledge of English, Dutch and French, additional language skills are considered an asset Continuously seeks for improvement opportunities.
Analyze and coordinate proper master data setting on article and sales org level for seasonal order book start Analyze and prioritize articles on container level for warehouse inbound Prepare drop report and maintain order book cleanse dropped articles, overbought sales orders etc. Support customer service and communication of all order book related activities allocation, delivery status etc.
Employee must be prepared to maneuver heavy boxes regularly. Retail Outlet Stores Return Handling including verification of returns, no re-grading, put away, booking in, consignment Good Receipts and upload into AFS Work closely together with all Operations areas in order to stay on top of inventory related events e. Work closely with internal Carrier departments for product, control and system solutions Create monthly reports and presentation for upper management both thru meetings and calls and ensure our month to month forecasts are achieved Provide key customer input to product platform teams Strong interpersonal, analytical, and communication skills Strong teambuilding and listening skills Highly organized with strong attention to detail as well as managing multiple priorities Ability to work cross-functionally with both internal and external contacts Strong customer advocacy mentality Ability to develop employee skill sets Knowledge of SAP and Microsoft office Knowledge of business intelligence query toolset HVAC experience and knowledge of HVAC systems and design.
Prioritize local delivery across all sales channels Orders allocations and reservation in system DN Creation: Minimum of 3 years management experience, managing and developing diverse teams Proficient system skills including Excel and PowerPoint. Operate independently with little to no supervision. Select and collect merchandise accurately and quickly based on the order.
Handle all packages which include small envelopes to large boxes Utilize proper equipment and techniques to package and ship merchandise to customers Utilize carts or hand trucks to move merchandise from the floor to stockroom Knowledge of sales floor locations and where to locate specific merchandise Safe operation of a blade-type instrument designed for opening cased merchandise, as well as returning the blade to its non-operational position when not in use May also be assigned other duties within the store at the direction of the store management team Displays a sense of urgency Ability to follow a structured process Ability to multi task and prioritize projects.
Verify with sales planners to ensure accuracy, and publish to stakeholders. Ensure perform screening such as anti-boycott, embargoed destinations, denied entities list, etc. Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
Contact person for dealers and direct customers from orders received to delivery Handling and coordination of orders in daily business and project business Consulting and Supporting of our dealers Internal coordination and priorisation of the different customer needs Development and modification of internal order processes Supporting and training of the Steelcase dealers regarding the order processing Close collaboration with our dealers and our sales colleagues to improve the order processing Highly developed customer- and service orientation Take pleasure in restructuring and developing processes Enjoy working in international teams Committet, responsible and decisive Focused on continious improvement Very good understanding of the processes Feel secure in giving presentations and good knowledge in MS Office Fluent in written and spoken in German and English.
SAP experience is a plus. Serve as the team lead as well as liaison between Order Fulfillment and Global Sales Inspire, coach, train, develop, motivate and evaluate team members to enable their capabilities and accomplish priorities.
Mode of work with customers is through email, and phones Provides support, assistance and guidance to internal and external customers Issues return authorization for repair or credit Troubleshooting when necessary on customer order related problems, acting as customer liason Works as a member of the Customer Service Team, supporting other team members as needed Identifies customers at risk and problem situations, handles issues or escalates appropriately Facilitate response to inquiries including, but not limited to, expedites, return materials, pricing, and providing technical information Process product orders, from order cleaning, entry, expediting, shipping and invoicing through the use of the current business system.
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